Current Clients
Rather than selling you an account and leaving you to it, we'll be in touch regularly to ensure your account is being fully utilised, and is providing the best possible ROI for your organisation. You'll receive regular account reviews, advisory actions to optimise your ROI, and other valuable tips and resources.
Regardless of which of our products or packages you choose, you'll receive a comprehensive account management service from our Senior Customer Success Specialist, Lisa Axford, who is on hand to help with any queries you may have about your account. You can book a meeting with Lisa here, or get in touch with her by emailing Lisa.Axford@pharmiweb.com.
New Clients
If you would like to discuss setting up an account with us, please get in touch with us by emailing sales@pharmiweb.com, or by booking a meeting with one of our Business Development team here.
For Clients
Recruiter User Guide
We are delighted to welcome you to our site and look forward to supporting you with your recruitment needs. To help you get the most out of PharmiWeb, we've put together this comprehensive guide containing everything you need to know about navigating our platform and how best to utilise it.
Whilst we're always happy to help and answer any questions you have via telephone or email, this guide contains valuable information as well as useful contact details, and is a useful reference tool for straightforward queries.
Fix It In Sixty
Looking for some quick wins to help you refine and optimise your hiring strategy? Check out our Fix It In Sixty series with Head of Business Development, Simon Brough, as he shares valuable advice to enhance your hiring success in sixty seconds.
Intro to Fix It In Sixty
How to Write a Good Job Ad
Save Time on Your CV Searching
Save Time When Posting Jobs
Win the Employer Branding War
How Newsletters Can Get Your Jobs Seen
FAQs
What are your support hours?
Our team is based in the UK and our working hours are 09:00 - 17:30, Monday to Friday.
When will my job advert go live?
When you post the advert online, the job will appear within 10-15 minutes, though you will be able to “preview” the role straight away in case there are any changes required.
Want to post a role to go live at a future date? Simply amend the start date of the role while in the job posting form. You can even set an exact time you want the role to go live on that day too.
How long will my job advert be live for?
Our job adverts have a set duration of 30 days and will expire just before midnight on that final day. If you wish to post a role that has an end date sooner than that, you can amend the end date (and time!) when you are in the job posting process.
Can you provide performance details for advertised roles?
Once your account is set up and your job is live, you can go to the "your jobs" tab when signed in to see all current live jobs as well as the number of views and applications received so far. If you are looking for performance statistics for expired jobs, you can change the filter to show "expired" or "all" jobs.
If you have a managed account with us, you will also be sent a monthly report with further data, along with regular updates from your account manager on how your job is performing.
Can I get any extra promotion on hard to fill roles?
If you've posted a job that's hard to fill, and would like some extra promotion, please reach out to your account manager, Lisa Axford, to discuss additional solutions. As a team, we'll always do what we can to boost the visibility of your roles and ensure you're getting the most out of our platform, so don't hesitate to get in touch for further help.
How do I update my company details or logo?
If you are the Company Management user on the account, once you have signed into your account on recruiter services, you can click to the company management page in the top right, or here. From here, you can control the company profile, company logo, company users, filter questions, and auto-regret messages too.
How do I add a new user to my company account?
If you are the Company Management user on the account, once you have signed into your account on recruiter services, you can click to the company management page in the top right, or here. You can then add, edit, or expire users as you wish!